Áurea Convento Capuchinos by Eurostars Hotel Company

Wow! That is all I can say. To quote my wife: "This may be the nicest place I have ever stayed." We were on the Camino de Madrid and were looking forward to a nice room. We were blown-away. We were escorted to our room after being checked in. The hotel itself is an old convent that has been very tastefully converted into an ultra-modern hotel. The free champagne and snacks in the reception area were a very nice touch. Our room was spacious with an amazing view across the river. The bathroom was...wow. Just so nicely designed and appointed. We also took advantage of the spa in the lower level of the hotel. The best 50 euros we have spent in a long time as we enjoyed the pool, the steam room and the sauna. We will be staying here again for at least two nights the next time we are in Segovia.

The hotel is beautiful as it used to be a historic location for the monks. Although it has a lot of history, the hotel itself is completely modern which exceeded my expectations with its beautiful views of the surroundings, the facility’s cleanliness and spacious environment. This was a great hotel we chose to stay. The staff were very helpful from the onset, providing map of the city and highlighting the main city centers for our reference to go explore. The room itself was large and had a spectacular view of the countryside. Amenities were the usual you would find. We traveled to Segovia in the winter, this said, outside was pretty cold but the hotel had a warmth in both its temperature, space and its character. Checking out was quick and concise, the staff being very hospitable in this regard as well, as they offered transportation services on our way out. 10/10 would recommend.

Spacious, comfortable room in old town. Don’t rely on customer service though, it’s bad. We asked for a taxi to arrive at a specific time - when that time had already passed, I went in to reception and then they started calling for a taxi. At day of departure, we asked for someone to help us at a specific time with our luggage - no one ever arrived, not even late. If you want to be a 5 star hotel, qualify your staff or hire better staff. And don’t try to save money on not refilling water bottles and cheap toilet paper.

The room was very large with a hard floor, which I prefer to wall to wall carpeting, and there was a wonderful shower and a comfortable bed. It was really a lovely, contemporary style room in a perfect location for wandering about Segovia and it's very peaceful. Also, the cathedral is just a short walk from the hotel for anyone wishing to attend Mass.

This was one of the best hotels I've ever stayed in. It has real character, located on a quiet street but just a couple of minutes away from the bustling main plaza. My room was exceptional. I was upgraded at check-in, and ended up with a terrace with beautiful views. The room was very large and well designed, with everything you would expect and more. The breakfast was delicious and had plenty of options. Highly recommend for a relaxing break.